lv444 Privacy Policy — Your Information Is Our Responsibility

What Information We Collect

Various types of information are collected on the lv444 platform for account registration and service delivery. This information can be divided into the categories listed below:

1.1 Information You Provide Directly

When you create an account on lv444, make a deposit, or contact us, the information you provide yourself includes:

• Full name and date of birth (for age verification — only persons aged 21 or older may use the service)
• Email address and mobile number
• Preferred username and password
• Payment account information (bKash, Nagad, Rocket, or Upay number)
• National ID card or passport number (when identity verification is required)
• Any information or messages provided when contacting support

1.2 Automatically Collected Information

Some information is automatically collected by technical means while you use our platform:

• Device type, operating system, and browser information
• IP address and device identifier
• Login time, session duration, and activity history on the platform
• Gameplay history, bet amounts, and transaction details
• Information obtained from cookies and similar tracking technologies
• Referral source and entry page information

1.3 Information Received from Third Parties

For identity verification, fraud prevention, and payment processing, we may occasionally receive limited information from trusted third-party services. In such cases, the receipt of information is always consistent with applicable rules and regulations.

Who Information Is Shared With

lv444 never sells or commercially exchanges your personal information. However, information may be shared in the limited circumstances described below, where it is essential for operating the service:

3.1 Payment Processors

The necessary transaction information is shared with mobile banking providers such as bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals. This information is used solely for the purpose of completing payments.

3.2 Technology and Service Providers

To operate the platform, lv444 uses the services of certain technology partners — such as cloud hosting, analytics tools, and cybersecurity services. These providers are contractually obligated to ensure the protection of your information and may not use it for their own purposes.

3.3 Game Software Providers

Limited gameplay data may be shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others — mainly technical information related to game sessions. Information that directly reveals identity is generally not shared.

3.4 Legal Requirements

We may be required to provide your information in response to a court order, a lawful request from a government authority, or to comply with applicable law. In such cases, we always provide only the minimum information necessary.

3.5 Business Transfers

In the event of a merger, acquisition, or transfer of any part of lv444's business or assets, user information may form part of the transferred assets. In such circumstances we will notify you in due course and the same privacy protections will be maintained.

Data Retention and Security

5.1 Retention Period

lv444 retains your personal information for as long as your account is active and as needed to provide the service. Even after an account is closed, information may be retained for a set period to meet legal obligations, resolve disputes, and enforce agreements.

5.2 Security Measures

lv444 applies industry-standard technical and organizational measures to keep your information secure. These include:

• Securing all data transmission through SSL/TLS encryption
• Storing user passwords in hashed form (never in directly readable form)
• Keeping data stored on servers in encrypted form
• Conducting regular security audits and vulnerability assessments
• Strict data access controls for staff — only those who need to can view information
• Suspicious activity detection systems kept active 24/7

5.3 Security Breaches

Should your information be compromised for any reason, lv444 will notify you as quickly as possible and take immediate steps to resolve the issue. In such circumstances, our support team will be fully available to assist.

Age Restrictions and Child Protection

lv444's services are intended only for persons aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child has registered on our platform, please contact support.

International Data Transfers

lv444's technology infrastructure may rely on data centers in more than one country. This means your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:

• Data transfers are always completed through encrypted connections
• Adequate data protection measures exist in, or are contractually ensured for, the country to which data is sent
• Third-party providers are obligated to comply with our established privacy standards